Frequently Asked Questions

You can download fully functional ComfortClick apps and test them with your project. Get started in just 3 simple steps.

ComfortClick bOS (building operating system) solution consists of three applications: bOS Server, bOS Configurator and bOS client for iOS, Android and Windows. bOS Server application is pre-installed on all ComfortClick Servers. See the system diagram below.

bOS Linux version runs on our Jigsaw and Colibri servers. The Linux version is only available with Jigsaw and Colibri. If you get a bOS PRO license, install it on a Windows-based PC.

Our Jigsaw servers have KNX gateway integrated, so you can connect KNX directly and don’t need to buy KNX IP gateway additionally. With our other servers you can use KNX IP or KNX USB gateways from any KNX manufacturer.

Our Jigsaw server has a KNX gateway integrated, so you can connect KNX directly. With our other servers you can use KNX IP or KNX USB gateways from any KNX manufacturer.

bOS Client supports: Croatian, Dutch, English, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish. bOS Configurator is in English.
Use our translation tool if you’d like to include your language.

For pricing please contact us at sales@comfortclick.com

It’s a one-time payment. A monthly fee is required only for cloud service access. If you use port forwarding, the monthly fee does not apply.

Yes, you can try bOS for free for 30 days. More info on how to start.

No. If you have a bigger (KNX) project you should select one of our more powerful servers e.g. Grinder or Sledgehammer.

No.

Yes, integrating systems like Sonos and KNX is a core function of bOS. See preset examples and the Program task to use any input as a trigger for actions.

Yes.

You can use simple programming commands such as if/then/else. Scripts aren’t supported because most things are easier with the Program task.

Yes. See the tutorial video.

Yes. The layout is usually provided by the architect and then imported into ComfortClick bOS. You can also use free online tools to create the layout such as Floorplanner.

Yes. Take a photo of the room and import it into bOS.

Yes. Supported formats: .svg, .png, .gif.

ComfortClick is fully customizable with a wide range of options. Check tutorials on YouTube.

Users can use our bOS Client app for iOS, Android, or Windows. Voice control is available via Amazon Alexa or Google Assistant.

Yes.

There are two ways:

1. You would require public IP address and port forwarding should be enabled on your router.
2. You can also use our Remote Access, in this case port forwarding isn't needed. This service is billable.

We use Microsoft Azure.

No. Products work fully offline. Internet is required only for remote access.

Yes. Configuration, visualization, and automation tasks are stored locally, so the system works normally without internet.

Yes. There’s no limitation on device number or type.

KNX, Modbus, BACnet, MQTT, Z-Wave, Google Assistant, Amazon Alexa, Sonos, Denon and many more.

Currently we support Satel, Paradox, and DSC. See the full list of supported devices.

Yes, via their API and our Basic driver.