Knowledge Base

To ensure the password reset can be done, pop-up message will appear in the client where you can set your email address for password retrieval.

This email is stored in the User node in the configuration.

If you don't want to set the email for password reset and would like to hide this email pop-up, simply set the Client Email Address Prompt to False. This will hide this pop-up. We encourage our clients to set the emails up, so passwords can be quickly retrieved if forgotten.