Privacy Policy

This privacy policy describes the manner in which ComfortClick d.o.o. with headquarters at Cesta v Klece 16, SI-1000 Ljubljana, Slovenia (“ComfortClick”) collects, uses, maintains and protects any information from you through our webpage (“Webpage”). This privacy policy applies to the Webpage and all products and services offered by ComfortClick. If you do not agree with this policy, please do not access or use our services or any aspect of our Business. The data protection declaration of ComfortClick is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR).


This privacy policy applies to all products and services offered by ComfortClick through This Privacy Policy does not apply to any third party applications or software that integrate with ComfortClick’s products and services or any other third party products, services or business.

Information We Collect

Personally Identifiable Information

We may collect personally identifiable information from you, such as full name, phone number and address when you register for an account. If you chooses to purchase a Product from us, we will collect your payment information.

Non Personally Identifiable Information

We may collect mon personally identifiable information about you whenever you interact with our Webpage. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Webpage, such as the operating system and the Internet service providers utilized and other similar information.

ComfortClick is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Webpage, then you can be assured that it will only be used in accordance with this privacy statement.

ComfortClick may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are familiar with any changes.

How We Use Collected Information

How We Share Collected Information

ComfortClick will not rent, sell, share, or otherwise distribute personally identifiable information to third parties. As part of the services offered to you through our Webpage, the information which you give to us may be transferred to countries outside the European Union. For example, some of our third-party providers may be located outside of the EU. Where this is the case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy. By submitting your personal data, you’re agreeing to this transfer, storing or processing. We also may store personally identifiable information outside the direct control of ComfortClick (for instance, on servers or databases co-located with hosting providers). To ComfortClick’s knowledge, our 3rd party service providers are in compliance with GDPR. Please email us for additional information.

ComfortClick will only disclose or share personally identifiable information for the following purposes:

Information Access, Correction and Deletion

It is your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data. If you wish to access or amend any other personal data we hold about you, or to request that we delete any information about you that we have obtained, you may contact us via email: You may update, correct, or delete your account information at any time by accessing your account on our Webpage.

Information Retention

We only retain the personal data collected from you for as long as your account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Despite the thorough security measures and safeguards that ComfortClick implements to protect data, no security system is impenetrable and due to the inherent nature of the Internet, ComfortClick cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our Webpage in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better Webpage, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Webpage.

Google Analytics - We use Google Analytics as a tracking technology to monitor web traffic in order to improve our service.

Links to other Webpages

Our Webpage may contain links to other Webpages of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other Webpage. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Webpage in question.

Changes to Privacy Policy

ComfortClick has the discretion to update this privacy policy at any time. When we do make changes, we will post a notification on the new section of our Webpage and send you an email. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you, by email:

ComfortClick d.o.o.
Cesta v Klece 16
SI1000 Ljubljana