Support

bOS is really simple to handle, we believe you can learn how to use it only with the help of our demo projects. In order to get more detailed information you can read the manuals or if you are more of a visual learner you can check our tutorial videos. There are also a lot of specific questions covered on our forum and knowledge base. If you need more help with your project you can choose one of our support packages.

What kind of on-demand support can you get?

  1. Project support – we can offer you support with your building automation project from project planning phase to implantation. Our technicians can help you with wiring plans, hardware configuration (KNX, Z-Wave, Modbus, etc.) and bOS configuration.
  2. bOS support – you would like to implement a specific feature in bOS but you’re not sure how to do it or you just don’t know how to work with our products and other support tools aren’t enough for you.
  3. Consulting – we have a LOT of experiences and know-how about building automation. Our experts can offer technical, marketing or business council.
Go to Support Tickets page

Purchase Support Time

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1 Hour Support
€ 60 (excl. VAT)
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5 Hour Support
€ 250 (excl. VAT)
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10 Hour Support
€ 500 (excl. VAT)
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